Shipping policy
# Shipping Policy
### 1. Order Processing Time
* All in-stock orders are processed and prepared for shipment within **1 to 2 business days** (Monday through Friday, excluding public holidays).
* Order processing times may be extended during major hardware product launches, sales events, or peak holiday periods.
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### 2. Shipping Rates & Carriers
* We partner with reliable commercial carriers, including UPS, FedEx, and USPS, to deliver your orders safely.
* Shipping options and estimated transit times (typically 3 to 7 business days within the continental United States) will be calculated and displayed at checkout.
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### 3. Signature Requirement for High-Value Orders
To ensure maximum security for high-value components (such as flagship GPUs, multi-kit RAM, and overclocking setups):
* **Orders over $300 USD** require a direct signature upon delivery.
* Please ensure someone is available at the delivery address to sign for the parcel.
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### 4. Shipping Restrictions & Address Verification
* Shipments will only be dispatched to verified billing addresses or verified delivery locations provided at checkout.
* We do not ship high-value computer hardware to unverified PO Boxes or unconfirmed freight forwarding addresses.
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### 5. Lost, Stolen, or Damaged Packages
* **Transit Risk:** Title and risk of loss pass to the customer upon carrier delivery confirmation.
* **Stolen / Missing Packages:** YING YING INTERNATIONAL LLC is not responsible for packages stolen or looted after being marked as "Delivered" by the courier.
* **Transit Damage:** If your package arrives physically damaged, you must report it to CS Support within **48 hours of receipt** with photos of the damaged shipping carton and items so we can initiate a claim with the carrier.